Our clients, community and team are the heart and soul of our business and we are committed to serving them with a best in class experience, relevant and innovative treatments and training, and an inclusive environment while building life-long relationships.
We are a small town business with a big heart. We want all our clients to feel as though we are welcoming them into our home, treating each and every one as if they are Family. We are absolutely obsessed with customer experience. We set the standard for incomparable service, upholding the highest standard of professionalism, and incorporating innovative and personalized treatments for everyone. We help our clients achieve the best version of themselves, whatever that looks like for them.
We also strive to create a best in class experience for our team. We have high expectations for ourselves and each other, and we continuously seek ways to improve and expand our skills. We live our values and support each other on our individual journeys.
We believe in supporting and shopping local to build the future of our community. We give our time, talent, and resources to help the development of Holly Springs and the surrounding areas.
Excellence – We will strive for excellence through training, creativity, and innovation. We set and maintain the highest ethical and professional standards for ourselves and our services. We hold ourselves and each other to a higher standard.
Integrity – We will be truthful, equitable and committed to honesty in communication and action.
Diversity – We will foster intellectual, racial, social and cultural diversity.
Professionalism – We will achieve the highest standards of professionalism through ethical behavior, collaboration, self-education and respect for all. We work with expertise, commitment, and diligence, serving others before ourselves.
Individual Opportunity – We support equal opportunity and individual creativity and innovation. We want each person to achieve their dreams and goals.
Teamwork and Collaboration – We will support each other and promote collaboration with our colleagues. We are family. We celebrate the wins and rally the loses. Everyone’s contribution important and valued, no matter the role or the tenure.
Tradition – We will learn from our history, take responsibility for the future and promote the unique nature of the Total Health & Skin Center environment.
Respect – We embrace the dignity and uniqueness of every human being and treat people with kindness.
Leadership – We provide guidance and inspiration through education, information, policy development, and advocacy for patients and employees. We do what needs to be done. We embrace our strengths and own our opportunities. We do the right thing.
Compassion – We are sensitive and empathetic to the needs of others. We seek to listen, understand, and realize everyone is on their own specific and individual journey.
Responsibility – We own it. We are accountable at every level. We are honest with ourselves and each other. We maintain healthy personal and professional lives to most effectively serve our patients.